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Shipping & Delivery
Free shipping for Netherlands on orders over €50
We ship worldwide from Amsterdam, Netherlands. All items are normally despatched within one business day of placing your order. We do not deliver to P.O. Boxes.
All orders are shipped with PostNL/DHL and are processed daily, Monday through Friday, with the exception of holidays. As soon as your order is placed, you will receive an email confirming your purchase. Once your order is fulfilled, you will receive a shipping confirmation email with tracking number.
Please note that the shipping times below are estimated for non-holiday season. During busy holiday season or on rare occasions, there can unfortunately be slight delays in transit that are beyond our control. (e.g. wrong or incomplete shipping address, customs clearance, etc.)
Netherlands
Free shipping for Netherlands on orders over €50.
Shipping fee €4,95 for orders below €50.
Estimated delivery time: 1-2 business days.
Belgium
Free shipping for Belgium on orders over €60.
Shipping fee €8 for orders below €60.
Estimated delivery time: 2-3 business days.
Europe
Free EU shipping on orders over €60.
Shipping fee €11.5 for order below €60.
*Prices based on final conversion rate at checkout time.
Estimated delivery time: 3-7 business days.
Europe (Non-EU)
Free shipping on orders over €100.
Shipping fee €13.2 for order below €100.
*Prices based on final conversion rate at checkout time.
Estimated delivery time: 4-10 business days.
Rest of the world
Free worldwide shipping on orders over €150 (US$163*).
Shipping fee €24 (US$32.5*) for order below €150 (US$130*).
Estimated delivery time: 10-14 business days.
Prices excluding tax will be shown after filling in your shipping address.
*Prices based on final conversion rate at checkout time.
Most parcels will reach their destination within 2 weeks, however, some destinations may require additional time allowed for parcels to arrive.
We are here to ensure that your order get to you as quickly and smoothly as possible. If you have any questions at all, feel free to email us at hello@ewalibeauty.com.
Additional Notes on Shipping
- All delivery times listed above are only estimates and do not take into consideration delays due to holidays, postal strikes, customs clearance etc.
- Business days exclude Saturdays, Sundays, and Public Holidays.
- We will not be responsible for lost or stolen packages.
International Duties & Taxes
Our retail prices and shipping charges exclude any local customs duties or taxes/VAT. Customs duties and taxes are additional fees charged by local authorities and vary country to country. The additional fees are the responsibility of the customer. EwaliBeauty encourages customers to source this information prior to purchase. Unfortunately, EwaliBeauty is unable to provide information relating to the cost of unexpected taxes or duties as these charges vary and are beyond our control.
Wrong Address / Corrections
Please check all your order details carefully before processing your order. EwaliBeauty will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.
If your package is returned to us due to an incorrect or incomplete address, delivery cost to re-deliver your order to a corrected address is the responsibility of the customer.